Management & Administration Resources for EDs, Managers and Administrators

Non-profit Management  ~  Advocacy ~ Best Practices  ~  Boards  ~  Emergency Management   ~  Human Resources  ~  Intersectionality  ~  Media  ~   Policy  ~  Planning  ~ Records Management & Electronic Data  ~  Statistics  ~  Trauma-Informed Services  ~  Volunteers

Executive Directors, Mangers and other administrators (and anyone) working for a BCSTH-member agency may wish to borrow from this sampling of our management resources. 

To borrow - Simply email library@bcsth.ca
If you'd like more on one of these topics or resources on other topics of interest, email us and we'll send you suggestions, or search the BCSTH Library Catalogue. All resources are free to borrow by mail, or online.

Non-profit Management

•  Non-profit Lifecycles: Stage Based Wisdom for Non-Profit Capcity [Book] - Presents seven not-for-profit lifecycle stages and the predictable tasks, challenges, and inevitable growing pains that not-for-profits encounter and can hope to master on the road to organizational sustainability.
• The Abundant Not-for-Profit: How Talent Will Transform Your Organization [Book] - Theory, tips, case studies and practical tools that will equip you to attract, meaningfully engage and align an abundance of talented people towards your mission.
• Grassroots and Non-profit Leadership: A Guide for Organizations in Changing Times [Book] - Draws on the experience of a variety of effective organisational development professionals, community organisers and leaders of non-profit organisations, teaching a proactive approach to organisational life [Borrow or access online]
• 2013 Non-Profit Sector Salary and Benefits Study [Online Summary or borrow the report]

Advocacy

• Implications of the Shrinking Space for Feminist Anti-Violence Advocacy [Online Document]
• Living Beyond Shelter: Toward Coordinated Public Policies for Women's Safety and Violence Prevention [Online Document]

BCSTH has other best practice guides as well
as extensive resources on reducing barriers
for women with substance use and mental health issues

Best Practices

• Best Practice Approaches: Child Protection and Violence Against Women [Online Document]

Boards

• Effective Governance [Online Guides and Toolkits] - including ED Performance Review Toolkit, Board Role Descriptions Tool, Board Recruitment, Board Chair and ED Partnership Assessment, Board Assessment, and finally, Responsibility Overview.

Emergency Management

• It Can Happen to Your Agency! Tools for Change: Emergency Management for Women's Services [Online Toolkit]
• Emergency Preparedness in British Columbia: Mitigating Violence Against Women in Disasters [Online Report]

Human Resources

• Leadership: Develop Unlimited Talent [Online Toolkits and eLearning] - including Performance Management System for Salaries Employees, Attracting and Recruiting the Right People, Performance Management e-Learning, Managing Performance Issues e-Learning, Window of Work for Engaging Volunteers
• People Processes: Clarity and Consistency [Online Toolkits and Resources] - including Executive Director Position Description, Executive Director Interview Guide, Job Description Toolkit

Intersectionality

• Everyone Belongs: A Toolkit for Applying Intersectionality [Book] - Concrete and practical suggestions and tools for organizations to apply intersectionality to their work, including policies, services, and governance. [Borrow the book or access online.]
• Intersectional Feminist Frameworks: A Primer Written in Plain Language [Book] - An accessible introduction to Intersectional Feminist Frameworks - an approach to women's social and economic justice that takes into account multiple factors that operate simultaneously to determine inequalities among individuals and groups.
• Intersectional Feminist Frameworks: An Emerging Vision [Online Document] 

Media

• Working with the Media: A Guide for Canadian Victim Service Providers [Online Guide]

Planning

• Planning: Strategy and Workforce [Online Guide] - including Board and Senior Management Roles in Strategic Planning
• Doing it Right! A Needs Assessment Workbook [Book] - practical information on needs assessment for community and social change organizations. It presents information on how to conduct a needs assessment, including worksheets.

Policy 

• An Integrated Anti-oppression Framework for Reviewing and Developing Policy: A Toolkit for Community Service Organizations [Online Toolkit]
• Policy Development Information: A Guide to Policy Development for Feminist Anti-Violence Programs [Online Guide]

BCSTH has extensive resources on Technology and Data

Records Management & Electronic Data

• Records Management Guidelines : Protecting Privacy for Survivors of Violence, 3rd ed [Guide] - Guidelines for creating, updating, storing, releasing and destroying client records with privacy protection in mind.  [ Borrow report or access online ]
• Privacy, Security and Confidentiality: Database Considerations for Violence Against Women Programs [Guide] - Designed to help violence against women programs look at the risks and benefits of various methods of electronic data collection. Refers to related important documents. [ Borrow report or access online ]

Statistics

• I have covered statistics we can provide in this blog post on Statistics.

Social Media

• The Non-Profit Social Media Guide [Online Guide]
• Privacy, Security and Confidentiality: Social Media Considerations for Violence Against Women Programs [Guide] - Assists agencies to develop social media practices and policies that respect confidentiality, protect privacy, increase safety and enhance autonomy. [Borrow or access online]

Trauma-Informed Services

• A Long Journey Home: A Guide for Creating Trauma-Informed Services for Mothers and Children Experiencing Homelessness [Online Guide]
• Restoring Sanctuary: A New Operating System for Trauma-Informed Systems of Care [Book] - a user-friendly manual for organizational change that addresses the deep roots of toxic stress and illustrates how to transform a dysfunctional human service system into a safe, secure, trauma-informed environment.

Vantage Point provides these resources free of charge

Volunteers

• Volunteer Handbook [Online Book]
• Volunteers and the Law [Book] -  introduces the basic legal issues of working with volunteers and provides checklists for minimizing legal liability [Borrow book or access online]
• People Processes: Clarify and Consistency [Online Toolkits] - including Volunteer Position Description, Volunteer Letter of Agreement, Employee and Board Handbook for Working with Volunteers: Policies and Processes

Note that the BCSTH website has other important documents. 

To borrow library resources, read "First Time Borrowers." Please visit the BCSTH Library to learn more about resources and information services developed especially for members of the BC Society of Transition Houses, and contact us for more information.

Deb & Tina, Co-Librarians

library@bcsth.ca

www.bcsth.ca
BC Society of Transition Houses

Vancouver, British Columbia, Canada